Freq. Asked Questions

Frequently Asked Questions

Q: Is my information safe to send over the internet?

A: All information that is faxed or sent to USBirthcertificate.net online is kept private and confidential. Your information will NEVER be sold to any outside company. We respect your privacy.

Q:  Are the certificates USBirthcertificate.net expedite for you legal?

A:  The birth certificates you will receive are 100% certified certificates issued by the appropriate government agency for the state where you were born.  These certificates can be used for ANYTHING that requires a certified birth certificate.

Q:  Is my personal information safe? 

A:  All information that is faxed or sent to USBirthcertificate.net online is kept private and confidential.  Your information will NEVER be sold or given to any outside company.  We respect your privacy.

Q:  I need my certificate faster than what is posted on your website.  Can you get them any faster?

A:  We can get some states quicker than what is posted on the website.  When emergency service is requested there is a one time $25 surcharge for emergency service per name. It usually saves about 1 business day on average.

Q:  My child does not have a drivers license or identification card?

A:  If applying for a minor please make a copy of one of the parents drivers license.

Q:  What if I have lost my drivers license or identification card?

A:  If a drivers license copy is needed and you do not have a drivers license please have one of your parents request the birth certificate for you.

Q:  What if I will not be home when the overnight courier delivers my birth certificate?

A:  Someone must be at the address to sign for the birth certificate when it arrives.  If no one will be at the address, please leave a note taped to your door stating to please leave the package at the door and please sign that note.  If you have to send the certificate to your work address that is fine because someone will be there to sign for it.

Q:  What is the procedure for using a debit card to process my request ?

A:  It is the same process as using a regular credit card.

Q:  What if the state where my birth took place does not have a record of my birth?

A:  If applying for a birth certificate and the state search for the record and no record is found on file then a no record of birth certificate will be issued.  This no record of birth can be used to expedite a passport if needed with 5 personal documents dating at least 5 years old (list of those can be found on our passport section).

Q:  When can I send my information to USBirthcertificate.net

A:  You can fax or submit online your request to us 24 hours a day 365 days a year.

Q: Can USBirthcertificate.net register or change information about a birth?

A: No, we can only expedite records that are already on file with the
appropriate government agency.

Q: Can I send an email to USBirthcertificate.net to ask if a birth
certificate is on file?

A: No, you must fill out the order form online or fax it to us.