The form went through so you know you did your job correctly and submitted it correctly. You should receive an email with this same information. If you don’t see one, check your spam folder. If needed, email us to verify or you can also call us at (503) 714-4364 during our business hours (We often read and respond to emails outside those hours).

If there is a problem with your order, we will contact you by phone and/or email. In many cases we will need to contact you for further information to complete your order. We will call you at the phone number(s) you listed on the order form. Please be available at your phone and return our call if we leave you a message.

You will receive a second email which will be our sales receipt. This can take up to two business days if received on the weekend but in most cases the same day the order is processed. The sales receipt we will email you will reiterate the average processing times which you can also see going to your state’s page.

Please do not call our office to check on when your certificate will arrive, however, until at least the average processing time has passed. 

Watch your email and look for the confirmation. We will send important information about your order to you. As we are an expediting service, as mentioned, all sales are final and cannot be cancelled.

Usbirthcertificate.Net appreciates you choosing our company and thank you for your business.